Jon Kent | Field Service Palm Springs

Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Jon Kent

Director, Field Service Transformation USIC

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

11:30 AM MASTERMIND TOPICAL DISCUSSION Attracting Gen Z to the Service Trades, But How?

While TikTok and other social media platforms can help reach Gen Z, what’s the right messaging to get them to consider service as a career? What other methods are you using to attract this important cohort of the future? Part of the discussion will include Q&A with a Gen Z engineering student, Nate Dodge, who is exploring his career options. 

 

Table 1 Facilitator - Andy Kaszyucki, Senior Director, Network & Field Operations, Northwestel

Table 2 Facilitator - George Roberts-Smith, Group CEO, MCTF

Table 3 Facilitator – Dave Hartley, VP Customer Care, Translogic, a SwissLog Healthcare company

Table 4 Facilitator - Jon Kent, Director, Field Service Transformation, USIC 

Check out the incredible speaker line-up to see who will be joining Jon.

Download The Latest Agenda