Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Joseph Lang

Senior Vice President, Service - Region 4 Comfort Systems USA

Joseph Lang has been in the HVAC service industry for 34 years working for both OEM manufacturers and independent service and construction contractors. During his career he has held positions in field service, service technology, sales and service management. In his current role, he leads a group of operating companies within Comfort Systems USA that have doubled their service revenue and profitability in less than five years, and is also leading Comfort Systems USA field service technology team with the goal of identifying and implementing new technologies into the HVAC service organization.

Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

3:20 PM FIRESIDE CHAT: How to Get Your Data House in Order to Make It Actionable for AI Projects and More

The quality and accessibility of your data are critical for successful AI initiatives and overall business operations. This session will delve into the essential steps to ensure your data is clean, consistent, and ready to be leveraged for valuable insights.

We will discuss:

  • Data Quality Assessment: Identifying and addressing common data issues such as inaccuracies, inconsistencies, and missing values.
  • Data Governance: Establishing policies and procedures to maintain data integrity, security, and compliance.
  • Data Integration: Combining data from various sources into a unified and accessible format.
  • Data Visualization: Creating clear and informative visualizations to communicate data-driven insights effectively.
  • AI Readiness: Preparing your data infrastructure and teams to support AI projects and drive innovation.

Check out the incredible speaker line-up to see who will be joining Joseph.

Download The Latest Agenda