April 22 - 24, 2025
JW Marriott Desert Springs, Palm Springs, CA
AI agents can be daunting, but they don't have to be. Learn from experts on how to get started with incorporating agents into your field service operations with steps on topics such as:
(One 40-minute session)
Table #1 - Prioritizing AI for Field Service Teams – Moderated by Michael Gonazlez, VP, Product Management, Salesforce; and Susie Turk, VP, Solution Engineering, Salesforce
Table #2 - Future of Field Service – Moderated by Tim McDougal, Excellence Leader, Deloitte Consulting; Eric Kaes, Field Service Leader, Deloitte Consulting
Table #3 – Leveraging Gen AI to Deliver Enhanced Service and Field Service – Moderated by Roneel Naidu, EVP Global Client Strategy & Portfolio Leader Astound Digital; and Wes Garlock, Director, Salesforce Technical Architect, Astound Digital
Table #4 - Integrating Service with ERP and Enterprise Systems to Drive Service Excellence – Moderated by Amit Venugopal, Managing Director, VASS; and Sandeep Parameswaran - Director of Enterprise Service Solutions, VASS
Check out the incredible speaker line-up to see who will be joining Michael.
Download The Latest Agenda