Scott Sutter | Field Service Palm Springs

Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Scott Sutter

SVP of Calibration GTM SIMCO Electronics

Scott manages SIMCO’s enterprise business development team which delivers enterprise-wide calibration, repair, and software solutions to the world’s largest technology manufacturers. With over 20 years of calibration industry experience, Scott has held numerous leadership positions at the company since joining in 1999. He was a key contributor to the design and success of SIMCO’s CERDAAC software for multi-site enterprise customers. Scott also served as Vice President at Transcat. He received a B.A. in History from the University of North Carolina – Wilmington.

Wed, April 23: Day 2 - The Future of Service: Embracing Necessary Disruption and Accelerating Tech Adoption to Solve Real Customer Problems

4:20 PM PARTNER PRESENTATION Maximizing Field Service Efficiency: A Medical Device Use Case

Managing complex calibration schedules while minimizing field service downtime is a constant challenge for Field/Service Engineer Programs. How can you ensure seamless operations without overstocking equipment or disrupting critical service tasks?

Join us for an insightful session exploring how a leading medical device manufacturer transformed its field service efficiency and compliance with the SIMCO Calibrated Asset & Readiness Exchange (C.A.R.E.) Package. Through a real-world case study, we’ll dive into the key challenges—managing calibration schedules, optimizing inventory, and reducing downtime—and reveal the strategies that delivered measurable results.

Key Takeaways:

  • Proactive toolkit exchanges that kept field operations running smoothly, even in high-demand environments
  • A robust compliance framework ensuring every tool meets industry standards with fully traceable, auditable calibration records
  • Inventory optimization techniques that minimize excess equipment while maintaining operational readiness.
  •  Lessons in streamlining logistics, enabling Field Service Engineers to focus on their critical service tasks instead of asset management. 

If you’re responsible for field service operations, compliance, or efficiency improvements, this session will provide actionable insights you can implement in your organization.

Check out the incredible speaker line-up to see who will be joining Scott.

Download The Latest Agenda