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Advancing Service Together
Field Service is where cross-industry service, support, and customer success leaders come together to build world-class service and support operations. With forward-looking content and unique session formats, Field Service is designed to help you achieve service excellence and drive profitability.
Get Inspired – 2019 Speakers Include:
VP Technical Field Service – Southeast
VP and General Manager, Data Center Services
VP Service and Security & Fire Operations
Global Director Customer & Product Support
Senior Director, Operations & Business Development, Technical Services
FUJIFILM North America
Director, Worldwide Customer Success, Data Center Systems
VP Gas Enablement - Business Readiness and Design
Senior Director, Service Delivery
Managing Director, HVAC North America Field Service
EMCOR Service Mesa Energy Systems
Director - Customer Operations Support
WEC Energy Group
GM/VP Service Sales & Operations
Experience Field Service
Each year we curate new onsite experiences to enhance your relationships and spark innovation. Click on the events below to learn more about what’s happening at Field Service.
Shannon O. Bray
Senior Manager US Technical Operations and Customer Delivery
Implementing Effective Remote Expertise: The Real Value of Augmented Reality [Case Study from BD]
Exclusive Webinar: Thursday, January 31st, 2019 @ 1:00 PM ETCheck it Out!
Preview Field Service In 40 Seconds
Here's a quick recap of what you missed out on at the 2018 event.
US Service Delivery Lead, IoT/Business Analytics
Hitachi Solutions America
Field Service Practice Lead
Hitachi Solutions America
IoT in Action: Real World Case StudiesNow Available On Demand!
Bring the Team
Companies are sending teams to Field Service in April to develop
integrated strategies to achieve service excellence and drive profitability.
See into the future of Field Service
Demo The Tech That is Driving Service Innovation
Return to the Office Inspired and Armed with Immediate Action Items
Divide and Conquer Sessions Tracks for Maximum Learning
Collaborate On-Site for Total Strategic Alignment
Equip Your Team With Strategies for 2019 and Beyond
Save over 50% Per Person to Attend
What You'll Learn
At Field Service, we are obsessed with ensuring we are discussing your top challenges to find results to bring back to your business.
Here are the key themes we're focusing on this year:
Leveraging IoT, Big Data, and AI to Provide Better Service and Customer Business Outcomes
Managing the Technician Shortage with Better Technology & Recruitment / Engagement / Contractor Management Programs
Increasing Service Revenue by Understanding What the Customer Wants and Building New Service Offerings to Match That
"The sense of community you’ll find at Field Service USA is unlike any other show. With all of the peer to peer networking that happens – both within the sessions and outside of them – I made tons of new valuable contacts (and friends!) that I couldn’t get elsewhere."Brad Meiners, Field Operations Manager, Cymer
The Field Service Audience
From the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.
Who Attends Field Service
Real Reviews From Real Attendees
See why the community rates Field Service as the number one service and support event of it's kind.