Best Service & Support Strategy Team Implementation
  • Winner - Halliburton
  • Runner up - Harris Pontoon Boats
Most Effective Technology Deployment, Adoption and Change Management Program
  • Winner - Hemmersbach
  • Runner up - Baker Hughes
Best AI Use Case & Implementation
  • Winner - Smart Care
  • Runner up - Lenovo
Most Innovative and New Approach to Service Delivery
  • Winner - Customer Engineering Services (CES)
  • Runner up - Baker Hughes
Woman in Service of the Year
  • Dr. Marlene Kolodziej, SVP Service Delivery, Ricoh USA

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