May 06 - 08, 2024
JW Marriott Desert Springs, Palm Springs, CA
ServiceDemand
represents a tidal shift in field service management software. This
comprehensive, multifaceted, cloud hosted platform enables end-to-end
management of service requirements through the intelligent management of
one-off break fix assignments as well as large integrated rollout projects,
resourcing of technicians, payment of third-party service providers, measuring
technician utilization, and providing real-time automated communications to
internal and external recipients, and more.
ServiceDemand
customers see an immediate decrease in operating expenses to deliver services
to their clients through the managed application of three distinct resource
pools; internal full and part-time technicians, external preferred contractors,
and external general contractors. The service footprint of ServiceDemand
customers is immediately expanded resulting in up to a complete elimination of
‘white-space’ offering customers the ability to deliver a more complete service
matrix to their clients.
ServiceDemand
becomes the centerpiece of our customers’ service fulfillment architecture and
bi-directionally communicates seamlessly with CRM, ERP, and customer service
support ticketing platforms. If a service requirement dictates an onsite
presence to fix the problem or perform a service, ServiceDemand is the one-stop
go-to platform for serious users to ‘make it happen’ without the inefficiencies
of swivel-seating, calling and waiting, or emailing into the abyss.
Demand
service execution excellence with ServiceDemand.