Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Our Speakers

Laurie Battaglia, CEO and Workplace Strategist at Aligned at Work®

Laurie Battaglia

CEO and Workplace Strategist
Aligned at Work®

Larry Blue, CEO at Bell and Howell

Larry Blue

CEO
Bell and Howell

Kenneth Reyes, President at Strategic Sanitation Services

Kenneth Reyes

President
Strategic Sanitation Services

Dr. Marlene R. Kolodziej, VP Centralized Services at RICOH Digital Services

Dr. Marlene R. Kolodziej

VP Centralized Services
RICOH Digital Services

Alban Cambournac, VP of Digital Services, North America Operations at Schneider Electric

Alban Cambournac

VP of Digital Services, North America Operations
Schneider Electric

Eric Clopper, Senior Director, Global Services Logistics at F5 Networks

Eric Clopper

Senior Director, Global Services Logistics
F5 Networks

Mindy Booknis, Director, Global TSS Support as a Service at IBM

Mindy Booknis

Director, Global TSS Support as a Service
IBM

Ken Murdock, Director of US Service Operations-Process Automation Energy Industries at ABB

Ken Murdock

Director of US Service Operations-Process Automation Energy Industries
ABB

Drey Taylor, Director, Field Service at Acuity Brands Lighting

Drey Taylor

Director, Field Service
Acuity Brands Lighting

Justin Simpson, Director of Global Service Operations at Avnet

Justin Simpson

Director of Global Service Operations
Avnet

Ron Zielinski, SVP, Global Customer Service at Coherent Inc.

Ron Zielinski

SVP, Global Customer Service
Coherent Inc.

Tim Spencer, SVP & General Manager Service Operations at BUNN

Tim Spencer

SVP & General Manager Service Operations
BUNN

Bill Healy, Vice President Aftermarket Services at Great Dane Trailers

Bill Healy

Vice President Aftermarket Services
Great Dane Trailers

Stephanie Peters, VP Operations at Hobart

Stephanie Peters

VP Operations
Hobart

Tony Adamson, VP, Sales & Marketing at Hobart

Tony Adamson

VP, Sales & Marketing
Hobart

Steven Tungate, VP/GM, Supply Chain Management, Service and Innovation at Toshiba America Business Solutions

Steven Tungate

VP/GM, Supply Chain Management, Service and Innovation
Toshiba America Business Solutions

Phillip Pack, Digital Transformation Executive, Retail and Manufacturing at Fujitsu

Phillip Pack

Digital Transformation Executive, Retail and Manufacturing
Fujitsu

Carlos M. Gomez, VP North America - Digital Solutions at Bently Nevada (Baker Hughes)

Carlos M. Gomez

VP North America - Digital Solutions
Bently Nevada (Baker Hughes)

Mark Horvath, Vice President of Global Service Operations, at Hologic

Mark Horvath

Vice President of Global Service Operations,
Hologic

Norman Apfelbaum, VP of Global Customer Service at Coherent Inc.

Norman Apfelbaum

VP of Global Customer Service
Coherent Inc.

Haroon Abbu, Ph.D. VP, Digital, Data and Analytics at Bell and Howell

Haroon Abbu

Ph.D. VP, Digital, Data and Analytics
Bell and Howell

Wade Wessels, Global Director Connected Solutions & IoT at Donaldson Company

Wade Wessels

Global Director Connected Solutions & IoT
Donaldson Company

Vasiliy Krivtsov, Director of Reliability Analytics at Ford Motor Company

Vasiliy Krivtsov

Director of Reliability Analytics
Ford Motor Company

Kacy Drury, SVP, Customer Experience & Ops at Everi

Kacy Drury

SVP, Customer Experience & Ops
Everi

Jon Kent, Global Telematics at Yanmar

Jon Kent

Global Telematics
Yanmar

Greg Wilson, Service Director at Cincinnati Incorporated

Greg Wilson

Service Director
Cincinnati Incorporated

Joseph Lang, VP Service Technology at Comfort Systems USA

Joseph Lang

VP Service Technology
Comfort Systems USA

Mark Hessinger, SVP of Global Customer Success at 3D Systems Inc.

Mark Hessinger

SVP of Global Customer Success
3D Systems Inc.

Christopher Henthorn, VP - North America - Service Delivery at NCR Corporation

Christopher Henthorn

VP - North America - Service Delivery
NCR Corporation

Stuart Werner, Vice President of Technical Services at Daikin North America LLC

Stuart Werner

Vice President of Technical Services
Daikin North America LLC

Curtis Woods, Director, Technical Services at Fresenius Medical Care

Curtis Woods

Director, Technical Services
Fresenius Medical Care

Rose Beunier, Senior Manager US Remote Services at Abbott

Rose Beunier

Senior Manager US Remote Services
Abbott

Fernando Vivieca Vargas, Caribbean Service Director at DISS

Fernando Vivieca Vargas

Caribbean Service Director
DISS

Matt Rust, Head of Global Service Performance Analytics at Mettler-Toledo International

Matt Rust

Head of Global Service Performance Analytics
Mettler-Toledo International

Scott Day, SVP Service Transformation at TK Elevator

Scott Day

SVP Service Transformation
TK Elevator

Chris Westlake, Global Process Owner, Service and Repair at Medtronic

Chris Westlake

Global Process Owner, Service and Repair
Medtronic

Nithin Skaria, Product Manager, Service at Acuity Brands Lighting

Nithin Skaria

Product Manager, Service
Acuity Brands Lighting

Tony Kehl, VP of Delivery North America West at Xerox

Tony Kehl

VP of Delivery North America West
Xerox

Michael Spada, Senior Manager, Operations & Strategy at Everi

Michael Spada

Senior Manager, Operations & Strategy
Everi

Kevin Conway, Manager – Product Development at Ariel Corporation

Kevin Conway

Manager – Product Development
Ariel Corporation

Pierre Malboeuf, Senior National Director of Field Service at Hologic

Pierre Malboeuf

Senior National Director of Field Service
Hologic

Rob Brewster, Chief Executive Officer at GoFormz

Rob Brewster

Chief Executive Officer
GoFormz

Eric Rivas, VP of Operations and Services at Cattron

Eric Rivas

VP of Operations and Services
Cattron

Mike Ross, VP, Supply Chain Transformation at Baxter Planning

Mike Ross

VP, Supply Chain Transformation
Baxter Planning

Mike Stolz, CEO at Source Support

Mike Stolz

CEO
Source Support

Justin Lake, CEO & Co-founder at Skyllfull

Justin Lake

CEO & Co-founder
Skyllfull

Joseph Helou, Solutions Integrations Manager at Getac

Joseph Helou

Solutions Integrations Manager
Getac

Chris McShane, COO at Avayler

Chris McShane

COO
Avayler

Kiran Narra, VP of Enterprise Sales at XMReality

Kiran Narra

VP of Enterprise Sales
XMReality

Ashton Blount, Former Director Strategy, Global Customer Experience at PepsiCo

Ashton Blount

Former Director Strategy, Global Customer Experience
PepsiCo

Rob Meredith, CEO at Bolt Data

Rob Meredith

CEO
Bolt Data

Michael Mack, VP of Service Delivery Innovation at Pitney Bowes

Michael Mack

VP of Service Delivery Innovation
Pitney Bowes

Sidney Lara, Service Principal at Aquant

Sidney Lara

Service Principal
Aquant

Vivek Joshi, Chief Executive Officer & Founder at Entytle

Vivek Joshi

Chief Executive Officer & Founder
Entytle

Dan Flynn, VP North American Markets at Librestream

Dan Flynn

VP North American Markets
Librestream

Tom Schneider, Service Manager at ACME Manufacturing

Tom Schneider

Service Manager
ACME Manufacturing

Sumair Dutta, Senior Director- Product Marketing at ServiceMax

Sumair Dutta

Senior Director- Product Marketing
ServiceMax

Michael Blumberg, President at Blumberg Advisory Group, Inc.

Michael Blumberg

President
Blumberg Advisory Group, Inc.

Stuart Gillen, Senior Manager, Digital Practice at Kalypso

Stuart Gillen

Senior Manager, Digital Practice
Kalypso

Chris Westlake, Global Process Owner, Service and Repair at Medtronic

Chris Westlake

Global Process Owner, Service and Repair
Medtronic

David Kohari, Vice President of Customer Success at Skedulo

David Kohari

Vice President of Customer Success
Skedulo

Sarah Nicastro, Creator, Future of Field Service and VP Customer Advocacy at IFS

Sarah Nicastro

Creator, Future of Field Service and VP Customer Advocacy
IFS

Akash Agarwal, Co-founder and Chief Business Office at Beans.ai

Akash Agarwal

Co-founder and Chief Business Office
Beans.ai

Dan Bagley, VP of Global Solutions Engineering at SightCall

Dan Bagley

VP of Global Solutions Engineering
SightCall

David Wabel, Senior Director of Growth Marketing at Skedulo

David Wabel

Senior Director of Growth Marketing
Skedulo

Niken Patel, CEO and Founder at Neuron7.ai

Niken Patel

CEO and Founder
Neuron7.ai

Dan Bergner, Co-Founder & Chief Product Officer at Youreka

Dan Bergner

Co-Founder & Chief Product Officer
Youreka

Mallory Mello, Sales Manager, North America at XMReality

Mallory Mello

Sales Manager, North America
XMReality

Tim Geyer, Strategy & Growth Executive at Markt Pilot

Tim Geyer

Strategy & Growth Executive
Markt Pilot

Alvaro Pombo, CEO at ProntoForms

Alvaro Pombo

CEO
ProntoForms

Anthony Mass, AVP, Field Service Cloud Sales at Oracle

Anthony Mass

AVP, Field Service Cloud Sales
Oracle

Jim Mecom, Chief Sales Officer- North America at XMReality

Jim Mecom

Chief Sales Officer- North America
XMReality

Percy Stocker, Executive Vice President, AR Americas at TeamViewer

Percy Stocker

Executive Vice President, AR Americas
TeamViewer

Patrick Webb, Director of Marine Products Sales & Service at Wabtec Corporation

Patrick Webb

Director of Marine Products Sales & Service
Wabtec Corporation

Paul Whitelam, GM & SVP, Field Service Management at Salesforce

Paul Whitelam

GM & SVP, Field Service Management
Salesforce

Angelic Tofteroo, Director of Solution Engineering, Field Service at Salesforce

Angelic Tofteroo

Director of Solution Engineering, Field Service
Salesforce

Shilpa Ramaswamy, Sr. Director, Product Management at Salesforce

Shilpa Ramaswamy

Sr. Director, Product Management
Salesforce

Ken Schatzeder, Senior Solution Engineer, Field Service at Salesforce

Ken Schatzeder

Senior Solution Engineer, Field Service
Salesforce

Tim Long, Director of Solution Engineering, Field Service at Salesforce

Tim Long

Director of Solution Engineering, Field Service
Salesforce

Susie Turk, Senior Director, Solution Engineering at Salesforce

Susie Turk

Senior Director, Solution Engineering
Salesforce

Chris Albanese, Distinguished Solution Engineer at Salesforce

Chris Albanese

Distinguished Solution Engineer
Salesforce

Dhruv Goel, Principal PM Manager, Dynamics 365 Field Service at Microsoft

Dhruv Goel

Principal PM Manager, Dynamics 365 Field Service
Microsoft

Hari Subramanian, Founder & CTO at Appify

Hari Subramanian

Founder & CTO
Appify

Jonathan Skelding, VP Strategy and Alliances at Appify

Jonathan Skelding

VP Strategy and Alliances
Appify

Jim Hare, VP and GM Global Field Services Management at CSG

Jim Hare

VP and GM Global Field Services Management
CSG

David Troll, EVP & CRO at TechSee

David Troll

EVP & CRO
TechSee

Brian Philbin, Senior Advisory Solution Consultant – Field Service Management, at ServiceNow

Brian Philbin

Senior Advisory Solution Consultant – Field Service Management,
ServiceNow

Rob Schaefer, Director - Outbound Field Service Product Management at ServiceNow

Rob Schaefer

Director - Outbound Field Service Product Management
ServiceNow

Bulent Cinarkaya, GM of Field Service Management at ServiceNow

Bulent Cinarkaya

GM of Field Service Management
ServiceNow

Jun Fu, Vice President of Global Sales at Rokid

Jun Fu

Vice President of Global Sales
Rokid

Rama Sreenivasan, CEO & Cofounder at Blitzz

Rama Sreenivasan

CEO & Cofounder
Blitzz

Arun Venkataraman, Client Partner at Tavant

Arun Venkataraman

Client Partner
Tavant

Maureen Azzato, Portfoio Director at Worldwide Business Research

Maureen Azzato

Portfoio Director
Worldwide Business Research

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

Ludia Consulting

Source Support Service

Top Tempo Technical

Warehouse Anywhere