Field Service Palm Springs 2025

April 22 - 24, 2025

JW Marriott Desert Springs, Palm Springs, CA

Our Speakers

Alban Cambournac, VP of Consulting and Digital Services, North America Operations at Schneider Electric

Alban Cambournac

VP of Consulting and Digital Services, North America Operations
Schneider Electric

Adam Gloss, SVP, Service at McKinstry

Adam Gloss

SVP, Service
McKinstry

Joseph Lang, VP Service Technology at Comfort Systems USA

Joseph Lang

VP Service Technology
Comfort Systems USA

Patrick Van Wert, VP Aftermarket at Tennant Co.

Patrick Van Wert

VP Aftermarket
Tennant Co.

Jessica Murillo, VP North America Delivery Practice Leader at IBM

Jessica Murillo

VP North America Delivery Practice Leader
IBM

Haroon Abbu, SVP, Digital, Data & Analytics at Bell + Howell

Haroon Abbu

SVP, Digital, Data & Analytics
Bell + Howell

Thomas Shanks, Director of Operations at TK Elevator

Thomas Shanks

Director of Operations
TK Elevator

Chris Westlake, VP – Life Sciences Technical Services at Genpact

Chris Westlake

VP – Life Sciences Technical Services
Genpact

Gail Norris, US Lead, SITRAIN Digital Industry Academy, Digital Industry Division at Siemens

Gail Norris

US Lead, SITRAIN Digital Industry Academy, Digital Industry Division
Siemens

Shawn LaRocco, former Vice President & Global Head at Olympus

Shawn LaRocco

former Vice President & Global Head
Olympus

Stephen Demanovich, VP Service Operations at Albireo Energy

Stephen Demanovich

VP Service Operations
Albireo Energy

Brad Haeberle, Senior Vice President Global Services at Siemens

Brad Haeberle

Senior Vice President Global Services
Siemens

Brandon Simon, Director, Aftermarket Sales & Field Support at Crown Equipment

Brandon Simon

Director, Aftermarket Sales & Field Support
Crown Equipment

Rod Cook, NA Service Operations & Engineering at Trane Technologies

Rod Cook

NA Service Operations & Engineering
Trane Technologies

Carol Marriott, Building Services Portfolio Director at Trane Technologies

Carol Marriott

Building Services Portfolio Director
Trane Technologies

Roy Dockery, Leadership Consultant & Advisor at The Art of Leading

Roy Dockery

Leadership Consultant & Advisor
The Art of Leading

Ron Blaize, National Director of Field Operations at Flock Safety

Ron Blaize

National Director of Field Operations
Flock Safety

Bruce Breeden, VP Global Service Operations at Gatekeeper Systems

Bruce Breeden

VP Global Service Operations
Gatekeeper Systems

Jim Wardle, Field Service Director at CEIA USA

Jim Wardle

Field Service Director
CEIA USA

Emrah Ercan, General Manager, Lifecycle Support Services at Honeywell

Emrah Ercan

General Manager, Lifecycle Support Services
Honeywell

Kristen Scutella, Regional Vice President of Service at Comfort Systems USA

Kristen Scutella

Regional Vice President of Service
Comfort Systems USA

Ashley Hoffman, Director of ERP at Comfort Systems USA

Ashley Hoffman

Director of ERP
Comfort Systems USA

Matthew Rust, Director, Field Service at Eppendorf

Matthew Rust

Director, Field Service
Eppendorf

Lenny Cumberledge, Field Service Director at GOJO Industries

Lenny Cumberledge

Field Service Director
GOJO Industries

Dennis Pappas, Former Global Services Director at Advanced Instruments

Dennis Pappas

Former Global Services Director
Advanced Instruments

PJ Fernandez, Innovation & Incubation Director at Schneider Electric

PJ Fernandez

Innovation & Incubation Director
Schneider Electric

Kendra Golob, Director of Product Management at McKinstry

Kendra Golob

Director of Product Management
McKinstry

Dana Troyer, Senior Director of Field Service NA at Hach

Dana Troyer

Senior Director of Field Service NA
Hach

Franklin Maxson, Vice President Services NAM at Socomec

Franklin Maxson

Vice President Services NAM
Socomec

Ken Murdock, Director of US Service Operations at ABB

Ken Murdock

Director of US Service Operations
ABB

Brett Nelson, Customer Experience Senior Manager at ABB

Brett Nelson

Customer Experience Senior Manager
ABB

Cory Yates, Owner & CEO at Alpha Omega Restaurant Equipment Repair

Cory Yates

Owner & CEO
Alpha Omega Restaurant Equipment Repair

Nick Cribb, President at CFESA and SAM Service Inc.

Nick Cribb

President
CFESA and SAM Service Inc.

Josh Zolin, CEO at Windy City Equipment

Josh Zolin

CEO
Windy City Equipment

Ken Marsh, Manager, National Service at Marmon Foodservice

Ken Marsh

Manager, National Service
Marmon Foodservice

Amir Pasdar, Senior IoT Product Manager at Henny Penny

Amir Pasdar

Senior IoT Product Manager
Henny Penny

Corrie Prunuske, former President, Commercial & Industrial Division at CoolSys

Corrie Prunuske

former President, Commercial & Industrial Division
CoolSys

Ramez Naguib, President & CEO at Clima-Tech Refrigeration and HVAC

Ramez Naguib

President & CEO
Clima-Tech Refrigeration and HVAC

Elisha Bailez, Program Management and Retail Services Director at Hussmann

Elisha Bailez

Program Management and Retail Services Director
Hussmann

Shannon Beecher, Vice President, Services Supply Chain at IBM

Shannon Beecher

Vice President, Services Supply Chain
IBM

Anthony Billups, former VP of Sales/Market Development at Comfort Systems USA

Anthony Billups

former VP of Sales/Market Development
Comfort Systems USA

Jayda Nance, Delivery Project Executive at IBM

Jayda Nance

Delivery Project Executive
IBM

Joseph Molesky, Senior Vice President at Sodexo

Joseph Molesky

Senior Vice President
Sodexo

Steve Mays, General Manager & Partner at Reynolds Machinery

Steve Mays

General Manager & Partner
Reynolds Machinery

Margo Sherer, Senior Manager of Supply Chain at Direct Supply

Margo Sherer

Senior Manager of Supply Chain
Direct Supply

Ryan Moosman, Global Head of Technical Services at Sodexo

Ryan Moosman

Global Head of Technical Services
Sodexo

Jason Spears, Chief People Officer at Sam Service

Jason Spears

Chief People Officer
Sam Service

Mike Lamb, Director of Parts and Service Sales at Acme Manufacturing

Mike Lamb

Director of Parts and Service Sales
Acme Manufacturing

Keith Muller, VP Product Management, Water Solutions and Services at Xylem

Keith Muller

VP Product Management, Water Solutions and Services
Xylem

Tim Spencer, VP North America Operations at Interblock Gaming

Tim Spencer

VP North America Operations
Interblock Gaming

Michael Siebert, Manager, Area Service at Fresenius-Kabi

Michael Siebert

Manager, Area Service
Fresenius-Kabi

Kevin Kelley, Safety and Health Director at Smart Care Equipment Solutions

Kevin Kelley

Safety and Health Director
Smart Care Equipment Solutions

Becky Kramer, Global Business System Architect Manager at MTS Systems

Becky Kramer

Global Business System Architect Manager
MTS Systems

David Douglas, Vice President Service Management at Scientific Games

David Douglas

Vice President Service Management
Scientific Games

Rajiv Naidu, Global Business Leader - Life Sciences R&D and Quality at Genpact

Rajiv Naidu

Global Business Leader - Life Sciences R&D and Quality
Genpact

Alexander Dux, Sr. Director, Global Commercial Service at Hach

Alexander Dux

Sr. Director, Global Commercial Service
Hach

Denny Lawrence, Innovation Manager at Comfort Systems USA

Denny Lawrence

Innovation Manager
Comfort Systems USA

Richard Ritter III, Technology Specialist - Reliability Services at Emerson

Richard Ritter III

Technology Specialist - Reliability Services
Emerson

David Bishop, Managing Partner at Twin Bishop Strategies

David Bishop

Managing Partner
Twin Bishop Strategies

Conrad Bishop, Managing Partner at Twin Bishop Strategies

Conrad Bishop

Managing Partner
Twin Bishop Strategies

Michael Blumberg, President at Blumberg Advisory Group Inc.

Michael Blumberg

President
Blumberg Advisory Group Inc.

Fred Walkover, Executive Leadership & Personal Development Coach at Crescendo Coaching Group

Fred Walkover

Executive Leadership & Personal Development Coach
Crescendo Coaching Group

David Steckel, Head of Product & Innovation at Sears Home Services

David Steckel

Head of Product & Innovation
Sears Home Services

Caroline Barragan, Head of Spend Management Strategy at Motive

Caroline Barragan

Head of Spend Management Strategy
Motive

Jeff Nieze, VP Solution Strategy at Baxter Planning

Jeff Nieze

VP Solution Strategy
Baxter Planning

Rick Shimko, Product Marketing Director, Oracle Service at Oracle

Rick Shimko

Product Marketing Director, Oracle Service
Oracle

Steve Salmon, Field Service Industry Executive at Field Nation

Steve Salmon

Field Service Industry Executive
Field Nation

Jean-Thomas (JT) Célette, CEO at Coresystems

Jean-Thomas (JT) Célette

CEO
Coresystems

Marc Guthrie, CEO at Help Lightning

Marc Guthrie

CEO
Help Lightning

Steve Ciemcioch, President at Warehouse Anywhere

Steve Ciemcioch

President
Warehouse Anywhere

Alex Ullrich, Head of Sales at Warehouse Anywhere

Alex Ullrich

Head of Sales
Warehouse Anywhere

Pat McGinnis, Chief Strategy Officer at Tweddle Group

Pat McGinnis

Chief Strategy Officer
Tweddle Group

Sidney Lara, Service Principal at Aquant

Sidney Lara

Service Principal
Aquant

Jeff Martin, Vice President of Global Sales Strategy, at Lytx

Jeff Martin

Vice President of Global Sales Strategy,
Lytx

Lucas Diaz, CEO, Managing Partner at Ludia Consulting

Lucas Diaz

CEO, Managing Partner
Ludia Consulting

Michael Levine, President at Cardata

Michael Levine

President
Cardata

Shash Anand, SVP, Product Strategy at SOTI

Shash Anand

SVP, Product Strategy
SOTI

Tom Bucinski, VP of Business Development at Source Support

Tom Bucinski

VP of Business Development
Source Support

Craig Nelson, Senior Director Professional Services at CareAR

Craig Nelson

Senior Director Professional Services
CareAR

Michael Israel, Vice President of Community at Zuper

Michael Israel

Vice President of Community
Zuper

David Swift, VP Product Marketing at SightCall

David Swift

VP Product Marketing
SightCall

Phil Eatman, VP of Sales at GPS Insight

Phil Eatman

VP of Sales
GPS Insight

Reed DesRosiers, Staff Product Manager - New Products at Samsara

Reed DesRosiers

Staff Product Manager - New Products
Samsara

Ghazanfar Riaz, VP Digital Services at Visionet

Ghazanfar Riaz

VP Digital Services
Visionet

Mark Oakley, Global Learning Innovation & Remote Lead at CareAR

Mark Oakley

Global Learning Innovation & Remote Lead
CareAR

Tim Geyer, Managing Director North America at Markt-Pilot

Tim Geyer

Managing Director North America
Markt-Pilot

Ron Salvador, General Manager of Service Lifecycle Management at PTC

Ron Salvador

General Manager of Service Lifecycle Management
PTC

Héctor Garcia Tellado, General Manager, Dynamics 365 Frontline Applications at Microsoft

Héctor Garcia Tellado

General Manager, Dynamics 365 Frontline Applications
Microsoft

Ram Reshef, VP Solution Engineering Americas at OverIT

Ram Reshef

VP Solution Engineering Americas
OverIT

Sarah Nicastro, VP Customer Experience at IFS

Sarah Nicastro

VP Customer Experience
IFS

Chad Niswonger, Outbound Product Management Director at Service Now

Chad Niswonger

Outbound Product Management Director
Service Now

Edwin Pahk, SVP Presales and Customer Success at Aquant

Edwin Pahk

SVP Presales and Customer Success
Aquant

Michael Galon, Director, North America Service Operations at The Coca-Cola Company

Michael Galon

Director, North America Service Operations
The Coca-Cola Company

Gaurav Mehra, CEO at Atheer

Gaurav Mehra

CEO
Atheer

Niken Patel, CEO and Founder at Neuron7.ai

Niken Patel

CEO and Founder
Neuron7.ai

Bill Girzone, SVP Global Field Services at NCR Atleos

Bill Girzone

SVP Global Field Services
NCR Atleos

Petchiraj Piramuthu, AVP Analytics at Tavant

Petchiraj Piramuthu

AVP Analytics
Tavant

Caryn Woodruff, Director of Business Technology, Technology Lifecycle Services at IBM

Caryn Woodruff

Director of Business Technology, Technology Lifecycle Services
IBM

Taksina Eammano, EVP & GM Field Service at Salesforce

Taksina Eammano

EVP & GM Field Service
Salesforce

Chris Albanese, Principal Sales Engineer at Salesforce

Chris Albanese

Principal Sales Engineer
Salesforce

Angelic Tofteroo, Director Solution Engineering at Salesforce

Angelic Tofteroo

Director Solution Engineering
Salesforce

Tyler Mortensen, VP of Growth and Strategy at GPS Insight

Tyler Mortensen

VP of Growth and Strategy
GPS Insight

Aaron Salow, Founder & CEO at XOi Technologies

Aaron Salow

Founder & CEO
XOi Technologies

Shilpa Ramaswamy, Senior Director, Product Management at Salesforce

Shilpa Ramaswamy

Senior Director, Product Management
Salesforce

Reed Strauss, Senior Manager, Product Marketing at Salesforce

Reed Strauss

Senior Manager, Product Marketing
Salesforce

Christopher Battles, SVP, Product Management at Salesforce

Christopher Battles

SVP, Product Management
Salesforce

Brian Davis, VP Business Development at Bruviti

Brian Davis

VP Business Development
Bruviti

Maureen Azzato, Portfoio Director at Worldwide Business Research

Maureen Azzato

Portfoio Director
Worldwide Business Research

Advisory Board

Joseph Lang, VP Service Technology at Comfort Systems USA

Joseph Lang

VP Service Technology
Comfort Systems USA

Len VanderHulst, former SVP Global Service at Eppendorf North America

Len VanderHulst

former SVP Global Service
Eppendorf North America

Haroon Abbu, SVP, Digital, Data & Analytics at Bell and Howell

Haroon Abbu

SVP, Digital, Data & Analytics
Bell and Howell

Tim Spencer, VP North America Operations at Interblock Gaming

Tim Spencer

VP North America Operations
Interblock Gaming

Craig Bruns, VP Customer Support at Crown Equipment Corporation

Craig Bruns

VP Customer Support
Crown Equipment Corporation

Paul McDermott, Director of Service & Support at T2 Biosystems

Paul McDermott

Director of Service & Support
T2 Biosystems

Jatin Thakkar, GM, Global Services and Solutions at Carestream

Jatin Thakkar

GM, Global Services and Solutions
Carestream

Lenny Cumberledge, Field Service Director at GOJO Industries, Inc.

Lenny Cumberledge

Field Service Director
GOJO Industries, Inc.

Deniz Mullis, Tech Ops Director, Global Services Engineering at Cytiva

Deniz Mullis

Tech Ops Director, Global Services Engineering
Cytiva

Chantel King, Managing Partner at Woola

Chantel King

Managing Partner
Woola

Chris Westlake, VP – Life Sciences Technical Services at Genpact

Chris Westlake

VP – Life Sciences Technical Services
Genpact

John Chrisentary, Director, Global Technical Services, Medtronic Technical Fellow at Medtronic

John Chrisentary

Director, Global Technical Services, Medtronic Technical Fellow
Medtronic

Justin Herold, Sr Director, Global Operations at Boston Scientific

Justin Herold

Sr Director, Global Operations
Boston Scientific

Adan Deroche, Director, Customer Care Systems & TC at Sysmex America

Adan Deroche

Director, Customer Care Systems & TC
Sysmex America

Shawn LaRocco, Vice President & Global Head - Customer Solutions Business Unit at Olympus

Shawn LaRocco

Vice President & Global Head - Customer Solutions Business Unit
Olympus

Adam Gloss, SVP, Service at McKinstry

Adam Gloss

SVP, Service
McKinstry

Dennis Pappas, Former Global Services Director at Advanced Instruments, LLC

Dennis Pappas

Former Global Services Director
Advanced Instruments, LLC

Anthony Billups, Former VP of Sales/Market Development at Comfort Systems USA

Anthony Billups

Former VP of Sales/Market Development
Comfort Systems USA

Nick Cribb, President at SAM Service Inc. and the Commercial Food Equipment Service Association (CFESA)

Nick Cribb

President
SAM Service Inc. and the Commercial Food Equipment Service Association (CFESA)

Kris Olson, Senior Director, Supply Chain at TELS Building Services

Kris Olson

Senior Director, Supply Chain
TELS Building Services

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

Ludia Consulting

Panasonic Connect

Source Support Service

Top Tempo Technical

Warehouse Anywhere